We are a technology and people-centric professional services firm with experience in systems integration, IT solutions, and application support services. We specialize in providing configurable and sustainable solutions for thriving organizations worldwide.
We are seeking a Remote IT Support Specialist to join our dynamic team. The ideal candidate will provide technical assistance and support to our remote employees, ensuring smooth operation of all systems and networks. This role requires excellent communication skills and the ability to troubleshoot and resolve issues efficiently.
We've Got The Perks: Work from Home Paid Training Incentives for Bilingual Spanish Speakers Full-time and Part-time options are available New 32-hour Full-time work week available (benefit eligible) Full-time employees are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K Flexible scheduling Growth opportunities
Responsibilities: Provide technical support to remote employees via phone, email, or chat Troubleshoot hardware, software, and network issues Install and configure computer systems and applications Perform regular system updates and maintenance tasks Collaborate with IT team to resolve complex technical issues Qualifications: Bachelor's degree in Computer Science or related field 2+ years of experience in IT support role Strong knowledge of Windows and Mac operating systems Excellent problem-solving skills Good communication and customer service skills